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Plant Support Service Agreements: Part 3
WHO:

Food Manufacturer

PROBLEM:

Corporate Sales at the Food Manufacturer landed a big contract that required them to re-work one of their rooms. The project had a very aggressive timeline to finish and their normal sales cycle was not fast enough.

HOW WE SOLVED IT:

PDA was able to re-work the service agreement so that they could handle the design portion (laying out control methodology, IO count, the panel builds) which saved them the time they needed to complete their new project on time.

Our goal is to make our service agreement work for the individual needs of the client and that also means being flexible enough to change course quickly when necessary.

The Spectrum of Benefits of a Plant Support Services Agreement are easy to see:

  • Fixed amount of expense on a monthly basis
  • Fixed, variable, or combination scheduling monthly
  • Scheduling to fit your needs
  • Highest priority for incoming service calls
  • Mixture of engineering, industrial IT, service, and other staff to meet all your needs!

PDA is a full-service, CSIA Certified industrial control systems integration firm. Our Controls Engineering group specializes in physical automation system design, programming, and commissioning. We also feature a dedicated Digitalization Group (DSG) that connects automated equipment and systems to the business system environment including protected recipe systems, data collection and reporting, and data historian implementation. DSG can provide the systems you need to set your systems up for proper operation and then provide the tools you need to make sure you execute as planned.

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